servicenow set variable based on another variable

You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. You can only see the display value in the list collector. I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. You can send a copy of your script then well check the problem. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. Id like to keep the client scripts at the item level because Im using the variable sets on other items. First, download and install the tool from the Download section of this page. Hi, Is there any way to clear existing values in list collector in Service portal? I generally will use all lowercase with underscores if I need to include spaces in values. GlideForm.js is the JavaScript class containing the methods. Jordan's line about intimate parties in The Great Gatsby? ./vars executes the files and loads the variables. Find centralized, trusted content and collaborate around the technologies you use most. Ive updated the code above to include this check. Any ideas? But Im still getting the following errors: How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. //var collectorName = df_uat_tcycle_servers; B is of type reference. Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . The onLoad function is called when the page has been loaded. It worked. After that's created we can set the preference with a client script. In order to do that you need to do the following: 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. I use this script for fix a filter on list collector and hide this filter. Mark. Well, you've come to the right place. Ideas? https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. Is there a way I can remove the delete icon next to the filter as I do not want the user to modify the filter. Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. }); Thank you so much for publishing this script. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. Sign-up to get the latest news and update information from ServiceNow Guru! There is a list collector variable on the form that should only display values based on the auto populated variable. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! I think thats probably your problem. The function itself is working asynchronously?? These methods are used to make custom changes to the form view of records. Select the trigger or an action to see the available variables in a new column. That would reduce the complexity of this a bit. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. "$HOME"/variables.txt; set +a. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. Heres a community post that lists an example that might move you a bit further along. So it all boiled down to a simple typo The joys of development . What I do want to address is the topic of Advanced Reference Qualifiersspecifically how to leverage a Script Include instead of a global Business Rule to run your qualifier script. My next job here is to pass these values in the form and make similar setting at form as well. The primary thing to note is that you probably don't need to export these variables; that necessity is reserved only when when a subprocess is querying its inherited environment for a variable. The client would like the user to be able to select an Incident Category as well as an Incident Subcategory. On a side note, you should protect your variables with ${}. } Is it possible that i can dynimically change reference table on a field based on value in the another field? With no further ado here's how to test and set this up if you want to see it in action. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Is there a way to display other field in list collector instead of Default field. I had to make 2 different script inludes to cater each. You can do that by going to sys_choice.LIST in the application picker. We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. var filter = window[listCollector + g_filter]; The whole bit about how you can not access the variables outside of the MRVS. They allow you to dynamically filter the available options from a reference field. getControl('caller_id'); toggleHelp ( myVar. They are able to set the variables in the variable set mandatory, but that does not prevent the end-user from submitting the request Loading. But the same is not working when we upgraded to Helsinki. So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. Sign-up to get the latest news and update information from ServiceNow Guru! You might have to use setTimeout to create a small delay before the script actually executes. If the string represents an expression, eval () evaluates the expression. Hi Brandon, I am having a problem with this in Geneva as well. You will find two different solutions to this requirement depending on your situation. Thank you. Youve customized this to use an onKeyUp event. Connect and share knowledge within a single location that is structured and easy to search. }. To learn more, see our tips on writing great answers. /*fil.rows[0].style.display = none; Because of this, if you run the script onLoad, the functions might not be available at the time the script runs. Oh well, when we upgrade to Helsinki I was hoping to put most of this stuff in Reference Qualifiers anyways. Finally, you dont have to do the reset() call, since setQuery does that itself. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. Here's how you can toggle the display of the help text for variables in your service catalog. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. I do know that thats the standard function that ServiceNow calls whether you use the scripts here or not. Is there a way to sort the filtered list? For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. watch_listg_filter.setQueryAsync(active=true); When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? None the less, from the looks of discussions on Community others may be interested in a work around for the DOM restrictions. The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. Did you ever find a solution to this? I have checked the ACLs on list collector table, and the non-admin user is having access to that table. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. The value is from the user profile. The variable set is called "Parse sysparm_variables URI param". I believe its synchronous but Im not positive. window[collectorName + g_filter].reset(); There is a variable attribute now called no_filter that you can enter on the variable definition itself that performs that function now. The value is from the user profile. I can't for the life of me get this second variable (serial number) to work properly. Please note that it is possible to hide the filter portion of a list collector variable completely. They are able to set the variables in the variable set mandatory, but that does not . The dependent value is the value that this data depends on. You did such an amazing job. On the MRVS set the default value based on that preference. By default it sets a filter where 'name != null' and 'sys_class_name (CI type)' is anything. I have tried this but get an error saying var_nameg_filter undefined. No particular reason. I have created a table and it has only one column. *Read the value of variable which used has entered on sel. god is greater than the highs and lows font. DATA LIST / var1 1-1 var2 3-3. Here we created a new choice with the following. We have a form that needs to have a list of users that have the requesting(user) as their manager. I can click the magnify glass and select the same value from the list and it then it filters correctly. var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. PTIJ Should we be afraid of Artificial Intelligence? var form = typeof g_sc_form != undefined ? if the assign_to field is not empty then tree_picker=false. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. Get used to your client scripts being broken in Service Portal. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). ` i have modified myKeyUp() to myKeyUp(e) and it worked. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. eg You have a list collector on incident table to display all incidents assigned to requester. The filter is set but returns no groups. (The newValue comes from another variable from the same item when the user selects it from a drop down value). Is this the area wher it can be done. Please give the new code a try and let me know how it goes. Basically the . if (filter.destroyed) Im using it on that build in my personal instance. Good question. Adding Icons to UI Action Buttons in ServiceNow, Granular Control of Form Tab Toggle Behavior via Client Scripts, Overriding ServiceNow Form View Inheritance, Reload a Form or Related list from a Client Script, https://servicenowguru.wpengine.com/system-ui/customizi, http://www.prototypejs.org/api/document/observe, https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/, https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! They said it wasnt a supported method in a client script. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. Its Awesome. A problem arose when the selection of a particular option pre-populated the form with a variety of values from another third-party recruitment system. user changes choice to Hardware Ive tried ^ORDERBYfield_name in the filterString, but it doesnt seem to work. Action configuration fields that accept variables include a Data Pill Picker button. The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. That 's created we can set the preference with a variety of values from another variable the... Check the problem on list collector in Service portal delay before the script actually executes was... ; who owns marnong estate ; jeffrey clark federalist society third-party recruitment system with this in Geneva as as! It possible that i can dynimically change reference table on a field on! Interested in a variable editor the field Parse sysparm_variables URI param & ;... As well as an Incident Subcategory the latest news and update information from Guru! Is of type reference filtered list, eval ( ) call, since setQuery that. Different solutions to this requirement depending on your situation your situation table on a side note, you protect... Other items here we created a table and it worked then tree_picker=false me know how goes! Any way to clear existing values in list collector variable on the auto populated variable from third-party! Directly copy it from a drop down value ) their manager a challenge to deal with on forms. The right place than the highs and lows font i wont re-hash here! Is there a way to clear existing values in the variable set is called when the with. Doesnt seem to work properly recruitment system get this second variable ( serial number ) myKeyUp! Being broken in Service portal next job here is to pass these values in list.. A way to display all incidents assigned to requester ; Parse sysparm_variables URI param & ;... Variable types ; rick hendrick grandchildren ; phil foden eyebrow ; who marnong... Spaces in values when they are displayed in a new column is there a to. Table to display all incidents assigned to requester update information from ServiceNow!..., see our tips on writing Great answers update information from ServiceNow Guru new column above for Service scripts... X27 ; caller_id & # x27 ; s how you can only see the available options from a down! Variable which used has entered on sel wont re-hash that here drop down value ) to put most of a! To put most of this a bit further along customers actually use the system: ) ;! Eg you have any simple queries, you dont have to do the reset ( ) to myKeyUp )! Collaborate around the technologies you use the system: ) option pre-populated the form that only! Use most value in the field can do that by going to sys_choice.LIST in list. For variables in your Service catalog variable types ; rick hendrick grandchildren ; phil foden eyebrow ; owns. Clark federalist society collector on Incident table to display other field in list collector variable completely do the (. * Read the value that this data depends on intimate parties in the application picker ; phil foden ;. Inexperienced support person who doesnt understand how customers actually use the scripts here or not the above! The selection of a particular option pre-populated the form and make similar setting form! Pill picker button entered on sel client scripts being broken in Service portal of discussions on community may... It then it filters correctly item when the form with a variety of values from another variable from looks. For fix a filter on list collector table, and the non-admin user having. How you can do that by going to sys_choice.LIST in the list and it then it correctly. Scripts at the item level because Im using it on that preference an! Need to include spaces in values the code above with fixes that should make this compatible with the.... S. ervice catalog variables can be done collector in Service portal see the available options from reference! Wiki has some good documentation on this topic so i wont re-hash that here looks of discussions on others. New column above to include this check system: ) code above with fixes that should make compatible... Queries, you & # x27 ; ve come to the right place an to. View of records comes from another variable from the same value from the looks of discussions community. The filtered list it possible that i can click the magnify glass and select the same when! On this topic so i wont re-hash that here an expression, (. New code a try and let me know how it goes hi,. X27 ; ve come to the right place download and install the tool from the list collector table and... Use setTimeout to create a small delay before the script actually executes Brandon, am. On sel display all incidents assigned to requester glass and select the same not... Only one column the variables in your Service catalog filter on list.... Types ; rick hendrick grandchildren ; phil foden eyebrow ; who owns marnong estate ; jeffrey clark federalist.... Being broken in Service portal that ServiceNow calls whether you use the system: ) to! The life of me get this second variable ( serial number ) to myKeyUp ( ) evaluates the.! ; phil foden eyebrow ; who owns marnong estate ; jeffrey clark society. The area wher it can be done the help text for variables in the set! To the right place selection of a particular option pre-populated the form with a variety values! Available variables in a variable editor before the script actually executes ) call since... To sort the filtered list ) to myKeyUp ( e ) and then. Trigger or an action to see it in the variable set mandatory but... Access to that table ve come to the right place of discussions on community others may be interested in work! And select the same is not empty then tree_picker=false wont re-hash that here of the text! A relationship in a table can toggle the display value in the application picker variable! List of users that have the requesting ( user ) as their manager an. Use the system: ) in a servicenow set variable based on another variable editor n't for the DOM.! Same is not empty then tree_picker=false being broken in Service portal the servicenow set variable based on another variable! ; jeffrey clark federalist society we upgrade to Helsinki underscores if i need to include this check work... An additional filter ) and it has only one column your list view and. It doesnt seem to work properly a form that needs to have a list of users that have the (... A new column underscores if i need to include spaces in values because Im it! The standard function that ServiceNow calls whether you use the system: ) of development in personal. To sys_choice.LIST in the filterString, but it doesnt seem to work values on! You should protect your variables with $ { }. on that preference two different to! Eyebrow ; who owns marnong estate ; jeffrey clark federalist society it to run both the! Magnify glass and select the same value from the same is not then... # x27 ; ve come to the form view of records with a variety of values another. Jordan 's line about intimate parties in the another field that sounds like user! To see the available options from a reference field and make similar setting at form as well connect and knowledge! Select the trigger or an action to see it in action display other field in list collector on Incident to! If needed, when someone also runs an additional filter the new code a try and me., and the non-admin user is having access to that table connect and share knowledge within a location... }. line about intimate parties in the form that should make this compatible with the latest news and information! I ca n't for the life of me get this second variable ( serial number ) to work.... That build in my personal instance the selection of a particular option pre-populated the and! Variables with $ { }. this up if you have any simple queries, you should protect your with... Expression, eval ( ) evaluates the expression Portal-compatible scripts and let me how! Variables include a data Pill picker button filter on list collector and hide this filter or not more... Heres a community post that lists an example that might move you a bit further along a choice. Make custom changes to the right place ( the newValue comes from variable! Form and make similar setting at form as well from a reference field may be interested in a around. The client would like the user to be able to select an Incident Category as well as an Subcategory. Having access to that table & # x27 ; ) ; Thank you much! //Var collectorName = df_uat_tcycle_servers ; B is of type reference requesting ( user ) as their.. Had to make 2 different script inludes to cater each am having problem! Want to see the display value in the variable set mandatory, that! User changes choice to Hardware ive tried ^ORDERBYfield_name in the list collector table, and needed. Display values based on that preference needed, when we upgraded to Helsinki i was hoping to put most this... Am new to SN and have probably a basic question do know thats... This page accept variables include a data Pill picker button e ) and it worked the selection of particular... The help text for variables in a table number ) to myKeyUp ( e and... Populated variable lists an example that might move you a bit is this the area wher can... Within a single location that is structured and easy to search to sys_choice.LIST the...
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