Claim your listing for free to respond to reviews, update your profile and much more. We hope you will come back and see us again soon. Great location, friendly staff, lovely hotel. Pet-friendly hotel, guests love the overall comfort! Non-refundable reservation - 100% prepaid. Katrina Frederick. The below information shows the capcity of each meeting room based on the room setup type. When the manager came back over I expressed my disappointment, she was not at all interested, like she wasnt surprised, then she went. 34. Many of our 76 guest rooms have views across the bay, and some also feature a private balcony for gazing out to sea. When it comes to epic locations and dramatic seafront views, nothing gets much better than the Bournemouth Carlton, Best Western Signature Collection. An Argentine-influenced steakhouse that pays homage to gaucho ranching history. The prices were fair for what was on offer and dinnerwas very enjoyable. Nearest motorway: M27, J, 26.00 miles Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay. The only saving grace is that we had a gourmet society card entitling us to 50% off. Your business is very important to us and we value your feedback. Oyster.com secret investigators tell all about Hallmark Hotel Bournemouth Carlton. We have stayed 4 times during 2022 and now again in Feb 23. Emily Spenceley General Manager Bournemouth Carlton Hotel, BW Signature Collection. The breakfast was really nice and we were made to feel very welcome. Our outdoor pool is surrounded by sun loungers and palm trees, giving it a distinctly tropical feel, and you can enjoy a sizzling summer feast from our pizza ovens and barbecues. Hotel is perfectly located near the town centre and a stones throw from an amazing beach. Yes, pets are typically allowed, but it's always best to call ahead to confirm. It was a complete shambles and the staff didnt really seem to care. Built in the Victorian era, the hotel has a rich history and has attracted some illustrious guests over the years, including Harold Macmillan, Bobby Moore and General Eisenhower, who debated D-Day landing plans with Field Marshal Montgomery over lunch at the hotel during World War Two. With all that fresh sea air, you've likely worked up a hearty appetite. No one bothered to ask if our meals were ok, or whether we wanted our water topped up etc. Once again we had to send them back and had to wait for new ones to be cooked. Bournemouth Carlton Hotel boasts a fully equipped gym and health suite along with an outdoor pool (open seasonally). See again you soon. Won't be returning any time soon. Spoke to staff who quickly rectified the issue. It then took 20 minutes to be askedwhat we would like to drink. The bed was a little hard but Im sure if you spoke to the staff they would sort anything out for you. more, Reservations, Seating, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Table Service, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Our events team will work closely with you to ensure everything is in place for a successful day. Are pets allowed at Bournemouth Carlton Hotel, BW Signature Collection? less, Was such a lovely stay amazing staff and helped when needed enjoyed our stay and me and my husband will be going back again. Now $53 (Was $89) on Tripadvisor: Bournemouth Carlton Hotel, BW Signature Collection, Bournemouth. Our professional and friendly team of experienced wedding co-ordinators will guide you through the whole planning process from start to finish. Hotel is perfectly located near the town centre and a stones throw from an amazing beach. You can also order a continental breakfast throughout the night via room service. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best to skip and have elsewhere. What are some restaurants close to Bournemouth Carlton Hotel, BW Signature Collection? Perched on Bournemouths famous the Bournemouth Carlton Hotel, a Best Western Signature Collection hotel, offers dramatic views across the bay. Hotel is looking a little tired. Is parking available at Bournemouth Carlton Hotel, BW Signature Collection? The service was very good too. The only downside was having to pay for parking as a guest. Great location, friendly staff, lovely hotel. Room was spotless and food was lovely. No acknowledgment to what was going to be done. I ate via room service which was surprisenly good. Restaurant food great, with a relaxing cocktail bar to just unwind. 2. Many clients say that the cute decor inside is attractive. They did present us with a glass of bubbly each as they knew it was my birthday. Great location, service, and breakfast. Thank you to everyone at the hotel for making it such a special relaxing time away. The pasta with prawns, cherry tomatoes and chilli main was quite a large helping and could have had a touch more chilli. In the AA rosette award-winning Frederick's restaurant, you can savour a delicious meal against the sparkling backdrop of the Dorset seaside. Lemon and blueberry sponge desert barely edible. Service was mixed, very polite and attentive staff, however a couple of lapses. Built in the Victorian era, the hotel has a rich history and has attracted some illustri The restaurant has a children's menu, and youngsters are offered kids' packs and free soft drinks during the holidays. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Breakfast ok but not brilliant. No choice of butter or low fat spread. Your business is very important to us and we value your feedback. If I needed to be in central Bournemouth I would definately stay again and. Call us on 01202 557702 Toast your anniversary with our customisable celebration packages for up to 30 guests Learn More See More Rewarding Travel from start to Finish This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Can a gluten free person get a good meal at this restaurant? The lamb casserole was just like a soup. If the system detects something that potentially contradicts our. We were pleasantly surprised as I asked for a sea view and they honoured this by giving us a free upgrade. The experience was absolutely nothing like they boast on the website. The place requires some renovation but still is kept clean and pleasant. Detailed information on the purpose of their use and the possibility to change cookie settings can be found in the Privacy Policy. Are any cleaning services offered at Bournemouth Carlton Hotel, BW Signature Collection? We have a variety of rooms for guests staying over, at a discounted rate, from double rooms for couples to self-catering apartments for families. We decided to go out for some food and by the time we came back the bed was finally made up. Staff service was good. See beyond the odd repair required and enjoy it. Dear Stephenwalsh2023 Thank you for completing your feedback regarding your recent stay at our property. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Lea at Sendero. Great location, service, and breakfast. My only gripe was being charged 70 for parking. Does Bournemouth Carlton Hotel, BW Signature Collection offer any business services? This place is well known for its great service and friendly staff, that is always ready to help you. Your business is very important to us and we value your feedback. Toll Free Central Reservations (US & Canada Only) 1 (800) 780-7234. timesharers now in the Carlton. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Great location, friendly staff, lovely hotel. From training and board meetings to exhibitions and gala dinners, we're equipped to host a variety of events at the Bournemouth Carlton, BW Signature Collection by Best Western. The meal we had was awful, with very fattypork, rock hard broccoli that no knife or fork could get through etc and we couldn't wait to get out of there. Food was very tasty and not very expensive. I would definitely recommend this hotel to friends and anyone who wants to Was such a lovely stay amazing staff and helped when needed enjoyed our stay and me and my husband will be going back again. For any enquiries please call Events Team on 03300283411, Registry office:Dorset CouncilTown Hall, Bournemouth, BH2 6DY01202 454945. East Overcliff, Grove Rd, Bournemouth, England, United Kingdom, #757 of 1993 places to eat in Bournemouth, #773 of 1993 places to eat in Bournemouth, #791 of 1993 places to eat in Bournemouth, #763 of 1993 places to eat in Bournemouth. Heading out of town, wander among the flowerbeds at Boscombe Chine Gardens or dig for fossils along the Jurassic Coast. Nearby attractions include Rubyz (0.1 miles), Russell-Cotes Art Gallery & Museum (0.3 miles), and The Polar Bear on the Isle of Wight (0.3 miles). Dear Peterw952 Thank you for completing your feedback regarding your recent stay at our property. . In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We hope you will come back and see us again soon. Such a lovely place to be made so disappointing because of the staff. convenient and looked nice. Will be back, that's for sure. Your business is very important to us and we value your feedback. Five are licensed for civil ceremonies, meaning you can hold your entire celebration under one roof. From breakfasts that leave you raring to go, to evening meals with the wow factor weve got all your culinary needs covered. A friendly and welcoming hotel, close to the heart of Bournemouth. The menu was varied with some great veggie options. Just the one night stay but very comfortable and enjoyable. The Barolo wine was obviously straight from the cellar and improved as it reached room temperature over the course of the meal. The lamb casserole was just like a soup. Hotel is perfectly located near the town centre and a stones throw from an amazing beach. Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre. Is parking available at Bournemouth Carlton Hotel, BW Signature Collection? Its always pleasing to hear the staff were very friendly & helpful. And it was extremely salty. Cliff-top property offering traditional-style rooms with free WiFi, plus restaurant and indoor pool. The staff are all fantastic, very friendly and helpful. Great value and food was excellent. Choose from seven meeting spaces that all have natural daylight and the latest in audio-visual technology. I am down in a few weeks for 8 days and will be staying at the Harbour hotel in Mudeford which has free parking as well as being a super hotel. We hope you will come back and see us again soon. recomend this hotel. Your business is very important to us and we value your feedback. Is Bournemouth Carlton Hotel, BW Signature Collection located near the city center? Choose from seven event rooms for up to 200 guests. Very good position on East Cliff. Rectified by bringing a thimble-sized pot of custard. Given a free room upgrade which was very much appreciated. The great, spacious room with a n amazing sea view. Our garlic bread starters came out still partly frozen/stone cold so we sent them back. But this spot hasn't gained a high rating from Google users. Yes, it is 0.9 miles away from the center of Bournemouth. The Carlton is run down and needs help. When visiting Carlton Hotel, try good tea. Be fully responsible for handling the overall affairs of the hotel, and work together with all. Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars dont disappoint. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. 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